Insert printout issue with PDF on W10 – solved !

Version : √ OneNote desktop

I was having an issue when inserting PDF printout in OneNote desktop.

Using W10, and the “Reader” App to read PDF file, I could easily open PDF documents, and send them to OneNote using the printer “OneNote 201x printer” ; but I could not insert a printout while using OneNote desktop.

OneNote 2016 did not worked better than OneNote 2013 in this respect.

On the other hand, it was working fine within OneNote universal : kind of frustrating !



Recently, I found some advises on the Microsoft forum, but it involved changing the registry key, and the post was old (2013).

One thing I read on this forum supported my belief that there was indeed a bug :

“Everyone is having this problem. 

There are 3 people in Tibet and 1 person in Berlin who do not have this problem.

Also, all the people who do not have this problem do not have this problem.”


Since I was not planning to move to Tibet, I searched for more conventional advises, and here it is !

→ I was using  “Reader” to read my PDF (the Microsoft PDF reader that came bundled with W10), and “Drawboard PDF” to annotate them. Both are “Modern UI” Apps, available in the Store.

Hence the problem : universal UI’ API do not communicate with OneNote desktop… (sorry, that may not be the right technical way to say, but you may catch the idea).

Installing a desktop PDF reader solved the issue !

(as far as I am concerned, I installed Adobe Acrobat Reader DC)



Reference : for more advanced trouble shooting, you may refer to the Microsoft forum, and especially the advise from Omer Atay on his reply dated January, 28th, 2013.

LIRE AUSSI  Export to .pdf


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